Remote Cloud Contact Center Architect Omnichannel & AI IVR

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mogi io ottpodcastshort video apps for youPennsylvania Furnace (PA)

Computer Systems Engineers/Architects Telemarketing Bureaus and Other Contact Centers

SENIORITY

Manager

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About the role

A leading enterprise communications organization is seeking a Voice Phone Cloud Contact Center Architect to design and implement cloud-based voice and contact center systems. The role requires 10+ years of experience in contact center architecture and operations, as well as expertise in Microsoft Dynamics and Azure services. This position is primarily remote with periodic onsite engagements based on project needs.

Before you apply

Applying takes about a minute. These four things decide how fast it moves after that.

Your profile is current

It's what we read first. Occupations, seniority and locations matter more than a long history.

Two examples you can talk through

Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.

A number in mind

What you're on now and what would make you move. We negotiate better when we know both.

Your notice period

Employers plan around it, and it's the question that stalls offers most often.

Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.