Position: Senior Collections Specialist
Location: Midtown, NYC (In-Office)
Salary:
$100k – $110k + BonusNYC based Commercial and Residential Real Estate firm seeks a Collations Manager to join their Team.
Responsibilities:
Manage the daily collections process including preparing deposits and posting receipts for high volume of commercial and residential tenants Use of online and RDC banking Manage Partner Capital Call Receipts – and follow up with partner offices and post receipts Manage Tenant Security Deposits Maintain and review Tenant Sales Reports and monitor Breakpoint balances Monitor accounts receivable aging and follow up on outstanding balances Contact tenants regarding past-due rents, additional charges, and other receivables and following through with tenants to secure payment Maintain accurate tenant account information and collection notes in MRIResearch and resolve billing discrepancies and tenant account issues Monthly collections meeting with Senior Management to resolve outstanding balances Track payment arrangements and ensure timely follow-up Assist with month-end AR reporting and reconciliations Escalate delinquent accounts and assist with legal collections when necessary Maintain organized documentation of all collection activity Provide regular reporting on aging, delinquency, and collection status Annual CAM Reconciliations – coordinate invoices/backup for all charges for each tenant and coordinate any related inquiries or disputes between tenant and Accounting Dept.
Qualifications:
4-5+ years of commercial real estate collections or accounts receivable experience Strong knowledge of commercial lease billing and tenant receivablesMRI experience required Proficiency with Microsoft Excel Professional and confident when communicating with tenants and internal teams Commercial real estate experience is strongly preferred. Familiarity with lease agreements, loan documents, and legal collection processes.
