Automotive Service Manager - CENTRAL CAMPAIGN

Posted 4 days ago

hertrich buick gmcMilford (DE)

SENIORITY

Manager

Apply

About the role

Automotive Service Manager Full-Time | Delaware Beaches & Maryland's Eastern Shore Lead a Top Service Team. Live Where Others Vacation. The Hertrich Family of Dealerships is seeking an accomplished Automotive Service Manager ready to take the next step with one of the most respected dealership groups in Delaware and Maryland's Eastern Shore. At Hertrich, we don't just fill openings - we build careers across a growing dealership network. This is an opportunity for a proven service leader who wants career growth, strong compensation, and a better quality of life near the beach-without sacrificing professional challenge or advancement. Why This Opportunity? Leadership role with a respected, regional dealership group Long-term growth with a company that invests in its managers Coastal lifestyle near the Delaware Beaches and Eastern Shore Hands-on executive leadership and strong operational support Performance-driven culture with high standards and accountability About Hertrich Family-owned for three generations, Hertrich operates 24 dealerships, 15 collision centers, and 18 automotive brands across the Delmarva Peninsula. We're a Top 100 dealership group committed to integrity, excellence, and giving back to our communities.
What We Offer: Competitive compensation with performance bonus potential Medical, Dental, Vision & Life Insurance Short- and Long-Term Disability coverage Paid vacation, holidays, and personal/sick days 401(k) with employer match Employee vehicle purchase discounts Ongoing training and professional development
What You'll Do: Lead daily service department operations Drive customer satisfaction, CSI, and retention Coach, train, and develop Advisors and Technicians Manage workflow, productivity, and repair order efficiency Monitor KPIs, financial performance, and service metrics Ensure compliance with dealership and manufacturer standards Build a positive, high-performance service culture What We're Looking For:2-3 years of Automotive Service Management experience Strong leadership, communication, and problem-solving skills Proven success in high-volume service operations Solid understanding of dealership systems (Dealer Track experience preferred) High School Diploma or GED required (college preferred) Willingness to relocate to Delaware or Maryland's Eastern Shore Apply today and elevate your Service Management career-professionally and personally. Hertrich Family of Dealerships is an Equal Opportunity Employer and a drug-free workplace. Top of Form Bottom of Form

Before you apply

Applying takes about a minute. These four things decide how fast it moves after that.

Your profile is current

It's what we read first. Occupations, seniority and locations matter more than a long history.

Two examples you can talk through

Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.

A number in mind

What you're on now and what would make you move. We negotiate better when we know both.

Your notice period

Employers plan around it, and it's the question that stalls offers most often.

Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.

More like this