IT Site Support Manager

This job is with Altria, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Are you ready to lead the technology operations that keep manufacturing running around the clock? In this role, you'll drive reliable IT support for vital production systems, lead high-performing teams, strengthen operational resilience, and ensure technology enables safe, efficient, and uninterrupted manufacturing performance. You'll partner across plant operations, engineering, and technology teams to solve complex challenges, improve service delivery, and advance continuous improvement initiatives that directly impact business results. We are seeking an IT Site Support Manager who will lead IT operations at our Hopkinsville, KY manufacturing facility. This role is accountable for end-to-end site IT support within a 24/7 production environment, ensuring high system availability, rapid issue resolution, and strong alignment between technology capabilities and manufacturing priorities. The position serves as a critical partner to plant leadership while leading all aspects of manufacturing systems, end-user support, infrastructure services, project execution, and team performance. Altria is prepared to provide relocation assistance to facilitate a successful transition to this role.

Now. Experience with Lean Manufacturing, Kaizen, continuous improvement methodologies, and/or relevant IT certifications such as ITIL, CompTIA, or Microsoft certifications. The starting salary is based on but not limited to experience, knowledge, and qualifications in determining compensation decisions. The Salary Range for this position is: $119,600.00

• $173,450.00.

Why You’ll Love Building Your Career at Altria At Altria, we believe a great career starts with feeling supported — both at work and in life. Here’s what you’ll find here: Work where life works for you — with flexible and remote options that fit your world, not the other way around. Own your time — start with 15 days of paid time off, 13 paid holidays, 2 floating holiday days, and a 37.5-hour workweek so you can recharge and live fully A place where you belong — where your ideas are welcomed, your growth is encouraged, and your impact is real Get recognized for your work – annual merit increases and performance bonus A future you can count on — 401(k) matching from day one; plus Deferred Profit Sharing, an annual company contribution in an amount equal to 13%-17% of your base salary Help with your goals — get help with student loan repayment assistance, attend a conference, or gain a new certification with professional development stipends Support for what matters most — comprehensive medical, dental, and vision coverage for you and your family Celebrating your milestones — paid parental and bonding leave for life’s biggest moments. Wellness that goes beyond work — programs that care for your whole well-being at whatever stage you are in your life A culture that gives back — paid volunteer days and a shared commitment to making a difference At Altria, we offer more than benefits — we offer a career that fits your life, rewards your ambition, and celebrates your impact. This position is not eligible for sponsorship.