Customer Service Coordinator Talent Pool | Dallas, TX

Posted 4 days ago

cbre groupDallas (TX)

Customer Service Representatives Telemarketing Bureaus and Other Contact Centers

SENIORITY

Junior

SALARY

$17.75 per hour

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About the role

Customer Service Coordinator Talent PoolAs a Customer Service Coordinator, you will serve as a key point of contact for customers by providing exceptional service, resolving inquiries, and supporting day-to-day operational activities. This role focuses on delivering a positive customer experience while ensuring requests are handled efficiently and accurately. This position is part of a talent pipeline for future Customer Service Coordinator opportunities in Dallas, TX. By joining our talent community, you'll be among the first candidates considered as positions become available. We support customer operations through staggered coverage schedules and are interested in candidates who can provide flexibility based on business needs. Current coverage windows include: Morning Coverage: 6:30 AM – 8:30 AMAfternoon Coverage: 1:00 PM – 3:00 PMEvening Coverage: 9:00 PM – 10:00 PMSchedules may vary based on operational needs, customer demand, and future position availability.

What You'll Do: Serve as a primary point of contact for customers, providing professional and timely support. Respond to customer inquiries and service requests through various communication channels. Document customer interactions and maintain accurate records. Coordinate with internal teams to ensure customer needs are addressed effectively. Monitor open requests and provide follow-up communication as needed. Assist with process improvements that enhance the customer experience. Build strong relationships with customers and internal stakeholders. Support additional operational and administrative activities as assigned.

What You'll Need: High school diploma or GED required. Previous experience in customer service, administrative support, coordination, dispatch, call center, or a related field preferred. Strong verbal and written communication skills. Excellent organizational skills and attention to detail. Ability to manage multiple priorities in a fast-paced environment. Strong problem-solving skills and customer-focused mindset. Proficiency with Microsoft Office applications and the ability to learn new systems. Reliable attendance and a collaborative work style.

Compensation & Benefits:

$17.75 per hour
Competitive benefits package for eligible employees.
Opportunities for professional development and career growth.
Collaborative and supportive work environment.
Why Join Our Talent Pool?
Be among the first candidates considered for future openings.
Gain visibility into upcoming opportunities before they are broadly advertised.
Connect with our recruiting team and learn more about career opportunities.
Explore long-term career growth within a dynamic and customer-focused organization.
Equal Pay & Transparency Statement: The hourly rate for this position is $17.75 per hour. Actual compensation offered will be based on factors such as skills, qualifications, experience, and business needs. We are committed to pay equity and compliance with all applicable pay transparency laws.

Talent Pool Disclaimer: This posting is intended to build a pipeline of qualified candidates for potential future opportunities. Submission of an application does not guarantee employment or an interview, and positions may not be immediately available.

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