Client

Posted yesterday

sirius staffingDenver (CO)

Office Clerks, General Temporary Help Services

SENIORITY

Junior

SALARY

$15.00 per hour

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About the role

Client Coordinator — Remote Contract Opportunity Sirius Staffing is hiring a Client Coordinator for a remote opportunity. This role supports clients, physicians, nurses, and authorized representatives by managing inquiries, documentation, data entry, and case coordination, with a strong focus on customer service, compliance, and timely follow-through. Pay & Schedule:

Pay rate: $15/hrSchedule: Monday–Friday, 8 a.m.–4:30 p.m. ESTWeekend coverage: 1–2 weekends per month Holiday coverage: 1–3 holidays per year

Overtime: Mandatory overtime may be required based on volume and company needs

Key Responsibilities:

Respond to client and representative inquiries regarding report status, concerns, and general information; route calls as needed
Assist with resolving customer complaints and quality assurance issues
Enter, update, and retrieve client/claimant information using internal systems; ensure accuracy and completeness of all records
Maintain and archive case files; verify all client guidelines and data are current in the system
Coordinate with QA and internal teams on workflow, pending reports, and case updates
Contact providers for assignments and update system records accordingly
Perform clerical tasks including typing, filing, emailing, and proofreading
Monitor case progress, escalate report issues to management, and ensure timely case completion
Follow all company policies and procedures (as updated), as well as state and federal regulations, including HIPAA and confidentiality standards
Perform additional duties as assigned

Requirements:

High School Diploma or equivalent
Proficiency in Microsoft Word, Excel, Outlook, and internet applications
Experience with general office equipment (computer, phone, copier, scanner, fax)
Typing speed of at least 40 WPMAbility to learn and maintain HIPAA compliance and confidentiality standards
Strong attention to detail, accuracy, and accountability for the quality of work
Effective communication skills and ability to work both independently and within a team
Strong organizational skills with the ability to prioritize and manage time efficiently
Ability to follow instructions, adapt to change, and handle multiple tasks or interruptions
Capable of working under pressure and managing deadlines in a fast-paced environment
Demonstrated initiative, problem-solving ability, and commitment to continuous improvement

Sirius Staffing is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to characteristics such as race, color, national origin, religion, gender, age, marital status, disability, veteran status, citizenship status, sexual orientation, gender identity, or any other status protected by law.

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