Front Desk Experience Agent - Lead Check-In & Guest Service

Posted yesterday

crestlineexternalBaltimore (MD)

SENIORITY

Junior

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About the role

Crestline Hotels & Resorts is seeking a Front Desk Agent to welcome guests, check them in/out, and handle calls and service requests in line with hotel policies. The role emphasizes guest satisfaction and efficient service at the front desk. Ideal candidates have a High School/GED and at least 1 year experience in hospitality, with basic computer skills to manage reservations and payments. We offer competitive benefits and a team-oriented environment.

Before you apply

Applying takes about a minute. These four things decide how fast it moves after that.

Your profile is current

It's what we read first. Occupations, seniority and locations matter more than a long history.

Two examples you can talk through

Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.

A number in mind

What you're on now and what would make you move. We negotiate better when we know both.

Your notice period

Employers plan around it, and it's the question that stalls offers most often.

Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.

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