Job Description:
Monitors account activity to identify fraudulent financial transactions and violations. Secures accounts to prevent losses. Works with internal departments to validate that charges are authorized. Works with merchants to resolve customer service issues or fraudulent activity. Maintains merchant processing statistics and records.
Basic Qualifications:
High school diploma or equivalent - Typically three to five years of related work experience Preferred Skills/Experience - Ability to interpret technical and administrative instructions to answer recurring questions and use as a guide in solving similar problems or situation - Experience with loss mitigation - Effective verbal and written communication skills - Proficient computer navigation skills using a variety of software packages including Microsoft Office applications - Technical or trade school certificate in business or computer science preferred If there's anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.
Benefits:
Our approach to benefits and total rewards considers our team members' whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following: Healthcare (medical, dental, vision)Basic term and optional term life insurance Short-term and long-term disability Pregnancy disability and parental leave 401(k) and employer-funded retirement plan Paid vacation (from two to five weeks depending on salary grade and tenure)Up to 11 paid holiday opportunities Adoption assistance Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by lawU.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.
Pay Range: $20.00 - $24.38
