Analyst II - Institutional Research (11/9/2026 - 08/31/2027)

ESSENTIAL JOB FUNCTIONS: 1. Analyzes client requests, completes programming, and pulls data using SQL programming. 2. Creates and troubleshoots complex, dynamic reports that can be updated automatically by the client. 3. Provides interpretation about report to the client to support their decision-making process. 4. Provides Statistical Analysis Information when it is needed. 5. Develops applications and databases to support system-wide projects, including business intelligence and strategic planning. 6. Communicates project/work-order status with AIR management and clients via ticket system, email, telephone, and/or chat, and serve as campus-based liaison / customer service representative for clients. 7. Serve as project lead and key analyst for the large-scale department projects including, but not limited to, student success points, dashboard development. 8. Develops research studies relating to System-wide issues. 9. Reviews other Analysts' reports and assists as needed, including assisting with complex queries to answer in-depth questions. Assists Manager as needed within scope of responsibility. 10. Develops and conducts training sessions for AIR-supported technologies. 11. Creates training presentations and exercises to teach other analysts (both internal and external) as well as clients how to perform new tasks. Communicates with data analysts at local ISDs. 12. Writes and validates protocol documents for IR, include developing and validating SQL code.