Customer Sucess Manager - Healthcare
gundersonLittle Chute (WI)
Customer Sucess Manager - Healthcare
Posted 3 days ago
gundersonLittle Chute (WI)
SENIORITY
Mid
About the role
Description:
Be the person customers count onand the reason they love working with us. You remember the details, follow through, and spot solutions before small challenges become big headaches. Sound like you? Gunderson Uniform & Linen is hiring a Customer Success Manager Healthcare. You'll build lasting customer relationships, help healthcare facilities keep the right linens and supplies on hand, and find opportunities to strengthen service and grow each account. It's a mix of relationship-building, hands-on customer visits, and problem-solvingwith a direct impact on the service healthcare teams depend on.
What you'll do:
Become a trusted partner to your healthcare accountsnot just a name in their inbox. Visit customer facilities, check inventory, and help keep supplies aligned with their needs. Turn service questions into solutions by bringing the right people together and following through. Lead meaningful business reviews, uncover opportunities to grow each account, and keep customer details current in the CRM.
Requirements:
What you'll bring:2+ years in account management, customer success, or client services; healthcare experience is a plus. Strong organization, clear communication, and a proactive approach to solving problems. Comfort with inventory tracking, on-site audits, CRM systems, and everyday office software. A valid driver's license and reliable transportation for regular customer visits. Why Gunderson? Great service takes people who care about getting it right. At Gunderson, that means owning your work, supporting your teammates, and asking, How can we make this better? Bring your ideas and follow-through to a role where strong relationships help healthcare customers get the service they need. If you're reading this thinking, That's me, let's talk. Apply today and help us turn everyday service into lasting partnerships. PM25PI772a42ca10ca-26289-41933477
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.