Director, Global Service Delivery & Operations
haviChicago (IL)
Director, Global Service Delivery & Operations
Posted 2 days ago
haviChicago (IL)
SENIORITY
Manager
About the role
HAVI, based in Chicago, seeks a Director of Service Delivery for a hybrid role at 345 N Morgan St. You will own end-to-end service delivery, ensuring alignment with SLAs, KPIs, and contracts while driving standard processes and improvement across regions.
Lead multi-disciplinary teams, partner with sales, product, IT, and finance to achieve profitable, scalable service outcomes. A background in ITIL, global delivery, and automation will support transformation initiatives and governance forums.
Before you apply
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Your profile is current
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Two examples you can talk through
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A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
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