Public Resource Specialist - PAS Self Pay Rev Cycle - Sharp Chula Vista - Day Shift - Per Diem
$28.740 - $35.930
ApplyPublic Resource Specialist - PAS Self Pay Rev Cycle - Sharp Chula Vista - Day Shift - Per Diem
Posted yesterday
SENIORITY
Senior
SALARY
$28.740 - $35.930
About the role
- Client services
- Provides direction and assistance to patients requesting financial assistance.
- Demonstrates content expertise by completing applications & supporting documents for programs including but not limited to: MediCal, Medicaid, CMS, CMSP, SSI-Disability, Victim of Crimes Compensations, COBRA, and Health Care Exchange Qualified Plan Enrollment.
- Identifies all unfunded admissions and completes face to face interview and application within 24 hours of admission.
- Manages patient's expectations for assistance through effective communication and interaction.
- Performs field visits in support of the public resource application process.
- Receives a listing of locations to be visited from the Self Pay Rev Cycle Team Lead.
- Plans their daily route based on level of urgency and geographic location.
- Completes the objective listed and reports back results.
- Uses technology in the field to provide timely update and improve efficiencies.
- Ensures PHI being transported is safe by adhering to departmental guidelines.
- Reports mileage and expense reports daily.
- Ensures responsibility utilization of organization resources and technology including: mobile telephone device and/or laptop.
- Collaboration and communication
- Ensures continuity of care by building relationships with Sharp affiliated and community physicians.
- Maintains open communication and feedback to maximize the use of health care resources to members of the community.
- Provides timely communication to the assigned social worker/case manager regarding the status of application.
- Database and record management
- Utilizes databases managed by the Department of Health & Human Services and/or Department of HealthCare Services.
- Completes required documentation in GE/Centricity HPA application.
- Updates demographic & insurance documentation.
- Reviews supporting documentation provided by patients for accuracy.
- Ensure information submitted to databases is accurate and processed timely.
- Submits supporting documentation timely (within 24 hours) to appropriate public program.
- Problem resolution
- Works in partnership with County assigned Health and Human Services Representative (HHS) to ensure timely processing and determination of all submitted applications.
- Performs a thorough follow up process on all submitted applications as required such as: identify cases for appeal opportunity, prepare appeal paperwork with patient, attend hearings; ensuring attainment of healthcare coverage and or referral to Financial Counselor.
- Liaison between patient and public resource program staff.
- Works with hospital Social Work & Case Management departments to safely discharge patients by ensuring the public resource application process is on track.
- Uses effective interviewing skills to elicit patient application for funding information.
Before you apply
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A number in mind
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Your notice period
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Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
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