Enterprise Care Specialist

Posted yesterday

virtual vocationsDenver (CO)

Secretaries and Administrative Assistants, Except Legal, Medical, and ExecutiveOffice Administrative Services

SENIORITY

Senior

About the role

To support a growing portfolio of Enterprise clients, the full-time salaried Enterprise Care Specialist will guide new and existing accounts through education, setup, and successful onboarding of training offerings, while serving as a liaison with sales and customer support teams in a remote environment. Key responsibilities Act as the primary contact for Enterprise clients, establishing strong partnerships with stakeholders Drive early success for new clients through proactive onboarding and account setup efforts Develop client success plans to identify business goals and ensure achievement of key milestones Required qualifications Bachelor's degree or equivalent 2-5 years in a customer-facing support role, preferably with enterprise clients Advanced proficiency in Google Sheets for managing documentation and operational workflows Strong organizational and project management skills Ability to learn new technology quickly and efficiently

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