Senior Product Manager II - Fraud & Identity
Senior Product Manager II - Fraud & Identity
Posted today
SENIORITY
Manager
About the role
- Define and drive the product strategy and roadmap for fraud and identity/authentication across the customer lifecycle — from prevention to detection to response.
- Prioritize and sequence the joint fraud + identity roadmap, weighing input across the teams whose backlogs it depends on.
- Work directly with engineers on scoring logic and rules. Read a schema, reason about what a signal actually discriminates, and tell a good-sounding signal from a useful one.
- Turn analysis into decisions that ship. Write decision docs that carry a clear recommendation and get acted on — not a comprehensive list of options with no ranking.
- Act as incident commander for fraud incidents, coordinating engineering, Client Ops, GRC, Treasury, and Security, and evolve the playbooks so others can step in.
- Define and instrument the fraud and identity health metrics that matter most — spanning detection accuracy, authentication coverage, and the customer friction it creates.
- Say no upward, with evidence, when a new signal, a vendor, or a broad enforcement change would spend the friction budget without reducing real risk.
- Partner with Legal/GRC on the compliance-adjacent surface your product touches (KYC/AML posture, audit walkthroughs) without taking on the compliance function itself.
- What you'll have:
- Owned a fraud, risk, or identity product surface at a payments, fintech, or marketplace company — not adjacent to it, owned it.
- Real fluency in detection tradeoffs: precision vs. recall, the true cost of a false positive, and the idea of a finite friction budget.
- Comfort working directly with engineers on scoring logic and schemas, not just briefing them and waiting.
- Experience running or co-running incident response, with the instinct that the expensive part of fraud is the operational orchestration, not the detection build.
- AI fluency/demonstrated experience working with/building with AI; using AI to increase the speed, accuracy, and automation throughout the fraud lifecycle.
- A track record of decision docs that got decided and turned into shipped work, not just documented.
- Experience in build/buy decisions around fraud platforms.
- Comfortable pushing back on senior stakeholders with evidence, rather than deferring or complying by default.
- Excellent written communication — Wrapbook is a document-forward, remote-first culture, and your writing is how people experience your thinking.
- Extra Points If You Have:
- You have any advanced financial industry certifications — CPA, CFA, CFE (Certified Fraud Examiner), etc.
- You have payroll, payments, or other money-movement experience.
- You have KYC/AML domain knowledge, or vendor/AP fraud experience.
- You have hands-on experience with Auth0 or a comparable identity platform.
- You have exposure to synthetic and AI-generated identity fraud patterns.
- You love wearing a lot of hats and rolling up your sleeves to be hands-on with solving fraud problems.
- Unlimited Paid Time OffWork from anywhere in Canada and USAHealth and Dental benefits
- Up to $1,500 USD/ $2,025 CAD towards IT set up for your home
- Up to 2% matching RRSP / 401KLearning and Development opportunities
- Up to $50 USD/ $67.50 CAD towards Internet/Cell phone service
- Our Pledge to Fostering an Inclusive and Safe Workplace:
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