Individualized Education Program (IEP) Coordinator

Posted 4 days ago

optimal care servicesBrooklyn (NY)

Special Education Teachers, All Other Elementary and Secondary Schools

SENIORITY

Senior

SALARY

$60,000 - $70,000

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About the role

Reports to: Director of Education

Position Summary: The IEP Coordinator serves as a key liaison between families, schools, and therapists, ensuring students receive the mandated services outlined in their Individualized Education Programs (IEPs) in compliance with special education regulations. This role coordinates staffing and placement to meet each student's mandated services, while tracking deadlines, documentation, and compliance requirements across all active IEPs. The ideal candidate is highly organized, detail-oriented, and skilled at managing competing priorities while advocating for students' educational needs. You'll regularly speak with providers who are frustrated or juggling competing priorities. This role needs someone who can stay warm, persistent, and solution-oriented under pressure.

Essential Duties and Responsibilities:

Coordinate IEP-related placement and staffing assignments to ensure students' mandated services are fulfilled
Track and monitor IEP timelines, mandated service hours, and compliance deadlines, following up on outstanding assignments or vacancies
Manage and track staffing needs by school/location and preferred geographic area
Maintain accurate, up-to-date staffing, placement, and IEP records
Serve as a liaison between families, schools, therapists, and internal departments, communicating effectively on placement and service updates
Provide excellent customer service and respond to inquiries from families, schools, and staff in a timely, professional manner
Utilize Excel to maintain spreadsheets, track assignments, organize data, and generate reports
Ensure all documentation is accurate, complete, organized, and compliant with special education recordkeeping requirements

Qualifications and Requirements:

Strong organizational and time-management skills
Exceptional attention to detail
Proficiency in Microsoft Excel and Microsoft Office
Excellent written and verbal communication skills
Excellent customer service skillsAbility to manage multiple priorities and meet deadlines
Strong problem-solving and follow-up skillsAbility to work independently and as part of a team
Ability to maintain confidentiality when handling student and staff information
Ability to effectively coordinate staffing based on location and preferred area
Experience working with IEPs, special education, placement, staffing, or a related educational setting preferred

If you consider yourself a matchmaker, love the idea of piecing together providers, families, and NYC neighborhoods like a puzzle, thrive on logistics and behind-the-scenes problem-solving, and consider yourself a New York City maps connoisseur, then we strongly encourage you to apply. Work ModelIn-person, Monday-Friday, 8:00 AM - 4:00 PM. Eligible for one remote day per week after completing one month of employment.

Salary: $60,000 - $70,000 Benefits and Compensation

Competitive compensation
Twice monthly direct deposit
Medical, dental, and vision benefits for full-time staff
Professional development opportunities
Collaborative team environment
Opportunity to ensure children receive consistent services

Optimal Care Services is an Equal Opportunity Employer. We value diversity and are committed to creating an inclusive environment for all employees. We welcome applicants regardless of economic, linguistic, and cultural differences or physical, learning, and emotional challenges.

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