Guest Experience Concierge - Massage Boutique

Posted 16 days ago

now santa monicaSanta Monica (CA)

Concierges Other Personal Care Services

SENIORITY

Mid

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About the role

The NOW Massage Santa Monica seeks an Experience Guide to enhance guest experiences, promote memberships and upgrades, and manage reception duties. You will assist guests with service selections, book appointments, and handle payments in a fast-paced boutique setting. Your role includes maintaining a welcoming reception, driving sales of enhancements, and ensuring smooth daily operations alongside a collaborative leadership team.

Before you apply

Applying takes about a minute. These four things decide how fast it moves after that.

Your profile is current

It's what we read first. Occupations, seniority and locations matter more than a long history.

Two examples you can talk through

Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.

A number in mind

What you're on now and what would make you move. We negotiate better when we know both.

Your notice period

Employers plan around it, and it's the question that stalls offers most often.

Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.