Disputes Operations & AI Strategy Lead
foundation capitalNew York (NY)
Disputes Operations & AI Strategy Lead
Posted 2 days ago
foundation capitalNew York (NY)
SENIORITY
Manager
About the role
OnePay is seeking a Disputes Operations & Strategy leader to optimize dispute workflows with AI-enabled automation across all product lines. You will transform intake, investigations, chargebacks, and resolution processes while reducing regulatory and fraud risk.
You will partner with Product, Compliance, and Engineering to design automated workflows, drive efficiency, and ensure scalable, compliant operations. This role offers remote US work and strong growth potential.
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
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