Revenue Excellence Trainer - Revenue Excellence - Full Time

Job Description: Who We Are: At Elliot Hospital our team takes great pride it the work that we do. We encourage everyone to work as a team and provide support where needed.

About the Job: The Revenue Excellence Trainer plays a critical role in advancing the operational excellence of the Revenue Cycle team by designing, delivering, and continuously improving training programs that enhance staff knowledge, performance, and compliance. This position supports the tactical execution of departmental goals by equipping team members with the tools and understanding needed to navigate complex revenue cycle workflows, payer requirements, and system functionalities. The trainer ensures content reflects current policies, regulatory standards, and performance expectations and monitors training effectiveness through key performance indicators and feedback loops.

What You’ll Do: Design, implement, and maintain onboarding programs and ongoing training curriculum for all Revenue Cycle teams and Internal Business Partners Facilitate engaging and effective training sessions across functional areas, including patient access, coding, billing, payer policies, and system workflows Develop role specific learning paths and certification programs to support career progression and operational experience Identify skill gaps and training opportunities leveraging performance data, stakeholder feedback, and workflow analysis Collaborate with leaders to facilitate workforce retraining needs to ensure the team remains current with evolving regulations, payer requirements, and internal standards And moreWho You Are: Bachelor’s degree in Healthcare Administration, Finance, Business, Required or related field and a minimum of four (4) years Epic Revenue Cycle experience. (Health System preferred) Epic Credentialed Trainer distinction and certification in Revenue Cycle applications must be obtained within twelve (12) months of hire, Required Certification in Revenue Cycle applications, Preferred 3-5+ years of Revenue Cycle operations experience, Required Epic Revenue Cycle application experience, RequiredWhy You’ll Love Us: Health, dental, prescription, and vision coverage for full-time & part-time employees Short term, long term disability, Accident insurance, & life insurance Tuition Reimbursement Referral bonuses Accrued earned time for full-time & part-time employees 403b Retirement plans, with generous employer contributionsAnd more! Work Shift: Hybrid - 8:00-5:00 SolutionHealth is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, disability status, veteran status, or any other characteristic protected by law. SolutionHealth is an integrated health system uniquely focused on providing access to high-value primary and specialty care that meets the growing needs of the communities we serve. Together, Southern New Hampshire Health and Elliot Health System, the founding members of SolutionHealth, are committed to innovative models of care and collaboration that improve the health and well-being of more than half of million residents of our region. We start with committing to do the right thing, for each patient, always.