Remote Compliance Specialist

About ABC Legal Services:ABC Legal Service is proud to be the national leader in service of process. We are a team of 1000 and growing with offices in Los Angeles, Oklahoma City, Phoenix, Brooklyn, Chicago, Washington DC, and more. Seattle is our home and headquarters. We've been successful in this unique business for over 30 years and we continue to advance our technology and business processes to remain years ahead of what our competition is able to offer. Our focus is to expand our technology lead, acquire and integrate less efficient competitors, and tap into new segments through an integrated inbound marketing and sales approach.Job Overview:The Compliance Specialist supports Process Server contractors as a part of the Process Server Development team. This role reviews service events submitted by process servers to ensure compliance with court and customer requirements and ABC's guidelines and expectations. This role also investigates complaints and contested serves.This position is remote but located in Arkansas.Key Responsibilities:Review service events for compliance with ABC, court, and customer requirementsProvide education and instruction to process servers regarding service requirementsInvestigate service complaintsCreate service complaint investigation reportsUpdate and analyze process server review recordsPerform DCA required audits of process server logbooksAudit process server service event historiesPerform other job-related duties as assignedQualifications:High school diploma or GED required6-12 months relevant experience preferredWriting experience in a professional or higher education environment preferredExcellent written communication skills, specifically professional email communication a mustAbility to take concise and effective notesDetail oriented and able to learn a large amount of new information in a short amount of timeAbility to train and work remotely using Microsoft Teams as a primary mode of communicationExperience and proficiency with Microsoft OfficeWe know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. Join our team today!Benefits:Health, Dental, Vision insurance401(k) with company matchingPaid time off7 Paid company holidays4 Floating holidays per-yearLife Insurance and AD&D InsuranceLong Term DisabilityHealth Care Reimbursement Flexible Spending AccountDependent Care Flexible Spending AccountEAP (Employee Assistance Program)Pet InsurancePay: $15.00 to $15.00 per hourSchedule: Full-time, Monday through Friday