Call Center Representative
urrlyHouston (TX)
$20/hr
ApplyAbout the role
Call Center Representative Earn $20/hr in a full-time, 100% remote W-2 role helping members get the care they need. You'll handle inbound and outbound calls, book and confirm appointments, follow up when visits are missed, and keep scheduling systems accurate so members can take the next step in their care. We're hiring for 7 openings for U.S.-based bilingual Spanish/English representatives who like clear tasks, stable work, and follow-through. Role Snapshot
Pay: $20/hr
Location: Remote, U.S.-based
Type: Full-time, W-2 employment
Benefits: Health, dental, vision, PTO, paid holidays Equipment: Provided
What You'll Do:
Make outbound calls to book appointments Take inbound calls from members Confirm appointments and follow up on missed visits Update scheduling systems quickly and accurately Escalate urgent member needs when they come up
What You'll Need:
Fluency in Spanish and English 1+ year of call center, scheduling, or customer service experience Must be based in the U.S.Reliable, on-time work habits Comfort working remotely while staying focused on accurate, timely follow-through Why This Role Matters Your calls help members access care. You'll own the first step: making sure appointments are booked, confirmed, followed up on, and escalated when needed. At Urrly, fairness matters. We use AI to review every application against the same clear requirements for the role. Candidates are evaluated only on job-related factors such as skills, certifications, and experience, not personal attributes. Apply now and get a response within 24 hours.
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
More like this