CustomerCanine Service Specialist
born to runGilbert (AZ)
About the role
Benefits:
- 401(k) matching
- Competitive salary
- Employee discounts
- Flexible schedule
- Free food & snacks
- Paid time off
- Training & development
Benefits/Perks
Flexible Scheduling
Competitive Compensation with Additional benefits
Fun Working Environment
Interact with DogsJob Summary Are you a dog-lover with a passion for customer service? If so, we'd like to hear from you! We are seeking an outgoing and organized individual to be the Customer/Canine Service Specialist at our established dog daycare and overnight care facility. As the CSS, you will be the first point of contact for our customers. You will greet pet owners and check in pets, prepare guest accomodations, schedule appointments, process payments, and generally ensure that our facility is a welcoming place.
Responsibilities:
- Greet and chat with guests as they arrive
- Welcome dogs in and escort them to their playgroup
- Collect and confirm pet and owner information
- Manage and record pet belongings
- Answer phones and emails
- Schedule, confirm, and cancel appointments
- Process payments
- Maintain reception desk and lobby
- Other administrative duties, as assigned
Qualifications:
- Excellent customer service skills
- Effective communication with clients and coworkers
- Comfortable working with dogs
- Thrive while multi-tasking during busy hours
Self-propelled
Detail-oriented
Proficient computer skills
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
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Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
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