Concierge Customer Service Specialist

Posted yesterday

virtual vocationsDenver (CO)

Customer Service RepresentativesNew Car Dealers

SENIORITY

Mid

About the role

Working remotely from Asheville, NC, the full-time Concierge Customer Service Specialist will provide exceptional customer experiences by addressing inquiries, resolving concerns, and building rapport with luxury automobile customers. Key responsibilities Own the customer experience by building rapport and anticipating needs through authentic connections Promptly process customer inquiries and resolve issues with speed and accuracy to meet service level metrics Maintain exceptional product knowledge and assist in troubleshooting and resolving billing or payment issues Required qualifications High School Diploma required; Associate or Bachelor's degree preferred Four years of experience in training, public relations, sales, marketing, or customer service Experience with customer contact systems Must reside within a commutable distance of Asheville, NC

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A number in mind

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Your notice period

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