Member Service Specialist
envista federal credit unionTopeka (KS)
About the role
Credit Union Representative To assist members and potential members with their Credit Union needs; explains services, sets up new accounts, responds to problems, and directs members to the appropriate people. Successful candidates will share Envista's Core Values of Integrity, Empower, Unity, Impact, and Exceed.
What you'll do:
Assist members with opening and closing accounts, answer questions about products and services and resolve problems that are within their authority to resolve. Refer problems that are beyond their authority to their supervisor, along with their members with loan requests and disburse loan proceeds as requested by underwriter. Assist Branch and Assistant Branch Manager in all areas as needed. Identify opportunities and effectively cross-sell credit union products and services to members. Act as liaison between members and various organizations and departments. Maintain member account information on computer system. Ensure that appropriate records are maintained and required reports are prepared. Perform other related duties as assigned.
Education & Experience: A high school education or equivalent (Preferred)
Our benefits:
Competitive Compensation Performance Incentives Community Involvement Career Advancement Educational Opportunities Health & Wellness Benefit Paid Time Off Health & Dental Insurance Life & Disability Insurance 401(k) Plan with company match Pet Insurance Employee Assistance Program
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
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