CALL CENTER REPRESENTATIVE I
ohio valley bancGallipolis (OH)
About the role
GENERAL SUMMARY Responsible for providing high level customer service support to OVB customers via phone, email, and chat. Customer support includes Deposits, Loans, Credit Cards, Debit Cards, and eServices. Cross-sell products and services for both business and consumer. *Customer Service experience (banking) preferred *Professional Oral/Written communication skills *Detail oriented and ability to follow instructions *Sales *Clerical skills *Positive attendance and punctuality habits *Multi-Platform PC skills *Must maintain confidentiality *Proficient with eServices products to assist customers with technical difficulties and trouble shooting *Ability to perform effectively and professionally under stress *Ability to operate most standard office equipment *Ability to be flexible with work schedule (overtime/extended hours when necessary) *Ability to sit for extended periods of time *May require occasional travel *All other duties, as assigned by management OVB will make any reasonable accommodation to allow the essential functions of the job to be performed. Contact Human Resources to discuss any possible accommodation.
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
More like this