Customer Happiness Engineer (Monday to Friday, 2pm to 11pm)

Posted yesterday

hioperator hearstlabDallas (TX)

Customer Service Representatives Temporary Help Services

SENIORITY

Mid

SALARY

$33,150 per year

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About the role

HiOperator is looking for Customer Service Agents to help elevate the customer-service experience by solving customer problems via email and chat for a variety of clients, achieving key standards in customer satisfaction and performance, and working closely with leaders to improve software and operations.

Responsibilities will include:

Solve customers’ problems via email and chat for multiple clients
Achieve key standards in customer satisfaction and performance
Work closely with leaders to improve software and operations
You’re a great fit if you:
Excel in a high-standards, fast-paced environment
Type 40+ wpm with 99% accuracy
Are dependable and show up ready to work every day
Are a quick learner able to serve multiple clients with evolving policies and procedures
Take ownership in solving problems
Are tech-savvy and comfortable using the Google Workspace suite
Read, comprehend, and write in English
Shift Options:
Monday to Friday, 2pm to 11pmYou can expect:
Opportunity for growth at a rapidly growing startup
Performance-based, people-oriented workplace

Benefits include:

Medical, dental, and vision benefits
Free parking
Free onsite gym19th-floor view with an awesome break room

Job Type: Full-time

Pay: $17.00 per hour

Job offers are contingent on a satisfactory background check as permitted by law. Any falsification of your application or hiring materials is grounds for rescinding an offer or termination of employment. HiOperator is an equal opportunity employer and uses E-Verify to confirm employment eligibility of all newly hired employees.

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