Senior Technical Support Lead Hybrid & On-Call

Posted yesterday

landstarJacksonville (FL)

Customer Service Representatives Computer Systems Design Services

SENIORITY

Senior

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About the role

Landstar System, Inc. in Jacksonville seeks a Senior Support Specialist to deliver expert technical assistance, customer service, and consultation for Landstar applications to Agents, BCOs, Employees and Customers. Strong communication and a customer‐oriented approach are essential for handling difficult inquiries. The role includes rotating shifts with Saturdays and on-call rotation, remote troubleshooting, and mentoring junior staff.

Before you apply

Applying takes about a minute. These four things decide how fast it moves after that.

Your profile is current

It's what we read first. Occupations, seniority and locations matter more than a long history.

Two examples you can talk through

Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.

A number in mind

What you're on now and what would make you move. We negotiate better when we know both.

Your notice period

Employers plan around it, and it's the question that stalls offers most often.

Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.