Front Desk Coordinator

Front Office CoordinatorAs the Front Office Coordinator, you will impact radius by greeting our guests with a positive in customer obsessed manner. Your responsibilities will also include answering, screening and directing calls with a sense of urgency and purposefulness. We are customer obsessed and our Front Office Coordinator must be able to have a clear understanding of our company and products and respond to our company and customer needs in a rapidly changing business environment.Duties:Utilize excellent communication and problem-solving skills on a daily basis.Handle all conversations with tactfulness and diplomacy.Maintain high energy, self-motivation and a sense of curiosity.Embody radius' "customer obsessed" value with care and prioritization for customer needs.Present yourself professionally through all email, phone, and face-to-face conversations.Perform with a high attention to detail.Perform front desk and administrative duties, including ordering office supplies, maintaining FedEx shipping materials, and processing inbound and outbound mail and deliveries.All employees are responsible for being familiar with and able to recognize common fraud scenarios or outright instances of fraud and reporting any reasonably suspected fraud to his/her direct manager and the AML Officer.Requirements:High school diploma or equivalent required; associate's degree preferred.Minimum of 2 years of customer service, reception, administrative, or front office experience preferred.Strong verbal and written communication skills.Proficiency in Microsoft Office, including Outlook, Word, Teams, and Excel.Excellent organizational skills with the ability to prioritize multiple tasks in a fast-paced environment.Ability to maintain confidentiality and exercise sound judgment.Positive attitude with a strong commitment to customer service and teamwork