Customer Support Agent

Posted yesterday

greenshadesDenver (CO)

Customer Service RepresentativesTelemarketing Bureaus and Other Contact Centers

SENIORITY

Junior

About the role

We're looking to hire support agents to handle incoming calls and emails. The job will be five days a week, full-time (40 hours).

Job Responsibilities: Achieve and maintain an excellent reputation with our client base Work to ensure satisfaction of our clients Provide excellent email, phone, and live chat based support Schedule and provide client walkthroughs or training sessions upon client request

Job Requirements: Customer service experience Strong computer skills Ability to use proper spelling, punctuation, and grammar when writing emails Good communication skills on the phone Self-starter that is both reliable and committed Ability to quickly learn a number of new websites and software programs Software and website support desired This is a remote position.

Before you apply

Applying takes about a minute. These four things decide how fast it moves after that.

Your profile is current

It's what we read first. Occupations, seniority and locations matter more than a long history.

Two examples you can talk through

Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.

A number in mind

What you're on now and what would make you move. We negotiate better when we know both.

Your notice period

Employers plan around it, and it's the question that stalls offers most often.

Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.