Global VP, Tech Service Desk & Onsite Support
archerTallahassee (FL)
Global VP, Tech Service Desk & Onsite Support
Posted 2 days ago
archerTallahassee (FL)
SENIORITY
Manager
About the role
BNY is seeking a Vice President, Technology Service Desk/On-Site Support to join the Work Place Technologies Team in Lake Mary, Florida. You will lead the desktop support function, model exceptional client service, and guide a large team to ensure reliable, secure end-user experiences.
Ideal candidates have extensive desktop support leadership, Windows 11 and Mac OS expertise, ServiceNow experience, and a customer-focused mindset, with willingness to travel locally as needed.
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.