Court Receptionist
valliant consulting groupSanta Fe (NM)
About the role
Job Title Duties and Responsibilities:
Under general supervision of the Chief Court Clerk and/or Chief Judge, greet clients and visitors warmly, ensuring they feel comfortable and informed upon arrival. Answer, screen, and route incoming phone calls to the appropriate staff member. Maintain a clean, professional, and organized reception area, conference rooms and courtrooms. Provide excellent customer service while fielding general inquiries about the Court's services. Schedule and confirm client hearings, managers meetings, staff meetings etc. using the courts outlook calendar system. Sort, scan, and distribute incoming mail, faxes, and deliveries; prepare outgoing mail. Monitor and manage the Court Clerk general email inbox, forwarding or responding as directed. Maintain office supplies by inventorying stock, and coordinating equipment maintenance. Perform clerical duties including copying, scanning, and filing confidential documents. Opportunity for advancement to Court Clerk.
Minimum Qualifications:
High school diploma or equivalent. 1–3 years of experience as a receptionist, administrative assistant, or in a client-facing customer service role (court or law firm experience is a strong plus). Exceptional verbal and written communication skills with a professional, empathetic phone manner. Unwavering commitment to client confidentiality and ethical standards in handling legal matters. Proficiency with Microsoft Office Suite (Word, Excel, Outlook) and the ability to quickly learn legal case management software. Strong organizational skills and the ability to multitask effectively when juggling client walk-ins and phone calls.
Physical Demands:
While performing the duties of this job, the employee regularly is required to sit; use hands to fingers, handle or feel, reach with hands and arms; and talk or hear. The employee frequently is required to walk. The employee occasionally is required to walk; climb or balance; and stoop, kneel, crouch or crawl. The employee must occasionally lift and/or move up to 25 pounds.
Work Environment:
Work is performed in an office and courtroom setting with a moderate noise level appropriate work attire is required.
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