Administrative Specialist - Police
city of rosenbergRosenberg (TX)
About the role
Clerical Support Position Performs complex and sensitive clerical work in support of the Patrol Division or Criminal Investigation Division (CID).Our City Mission: To provide exceptional services that create and sustain a safe, livable, and vibrant community. Our City Vision: Building a better tomorrow together by cultivating a City that is financially strong, with a thriving economy, quality infrastructure, and dynamic culture. Our Core Values: Rtown THRIVESTeamwork: We believe in the power of collaboration and unity among our citizens, leaders, and our own staff to achieve common goals and enhance the well-being of our community. Hometown: We cherish and preserve the unique character and history of our town, creating a sense of belonging for all who call it home. Respect: We promote a culture of mutual respect, recognizing the inherent worth and dignity of every individual in our diverse community. Integrity: We hold ourselves to the highest ethical standards, ensuring transparency and accountability in all our actions and decisions. Vision: We embrace innovation and forward-thinking ideas to shape a sustainable and prosperous future for Rosenberg while preserving our historic past. Employees: We strive to maintain a healthy work culture that places an emphasis on physical and mental well-being so our employees can perform to their full potential. Service: We are committed to delivering superior services and continuously improving to meet the needs of our community.
Essential Functions:
- Professionally greet the public, vendors, and representatives from other agencies in person, by telephone, and email
- Provide general information regarding department operations services provided, police case numbers, and reports
- Route mail and other correspondence or information to its intended recipient
- Maintain official records for the Police Department
- Properly files official documents for future retrieval
- Review and destroys records as retention period expires and keeps track
- Process Open Records Requests for departmental reports and other archived data and information
- Complete records checks
- Provide exceptional customer service
- Responsible for the accuracy of National Incident-Based Reporting System (NIBRS) data sent to the State and Federal Bureau of Investigation (FBI)
- Ensure all offense reports are validated through the NIBRS system
- Provide copies of accident and/or offense reports to person(s) upon request
- Answer the Police Department's phone lines and address those calls accordingly
- Retrieve and provide reports and other archived information to requesting officers
- Prepare arrest case packets for officers as needed
- Screen incoming calls to establish the nature and priority of the call and forward the call to the appropriate person or department
- Maintain calendars, plan and schedule meetings and events. Coordinate space, equipment, and other resources
- Monitor and maintain office supplies and related equipment
- Maintain, file, and enter data into the computer system, including offense reports, crash reports, and citations
- Process other paperwork associated with arrests
- Organize offense reports and subpoenas
- Assist with public records and fingerprinting
- Assist in approving information, offense, and arrest reports in accordance with relevant statutory guidelines, internal policies, and general orders
- May be required to do some in-town travel
- Perform other duties as assigned
Required Qualifications:
- High school diploma or equivalent
- Two (2) years of paid administrative support experience in an administrative or clerical role
- Training and experience using a personal computer with a variety of software including Microsoft Office
- Licenses, Certificates, and Other Requirements
- Valid Texas Driver's License
- Reliable transportation and liability insurance
- Appointment will be conditional upon successful completion of the following pre-employment checks:
- Criminal background check
- Controlled substance screening
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
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Two examples you can talk through
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A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
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