Customer Service Representative / Dispatcher

Posted 3 days ago

mr rooter plumbingLenexa (KS)

Dispatchers, Except Police, Fire, and Ambulance Telemarketing Bureaus and Other Contact Centers

SENIORITY

Junior

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About the role

Receive incoming calls in a professional and courteous manner. Prioritize and coordinate the scheduling of services and dispatch of technicians to job sites. Coordinate updates and delays in schedule with customers and service technicians. Use custom Customer Service Representative, Customer Service, Dispatcher, Dispatch, Representative, Retail

Before you apply

Applying takes about a minute. These four things decide how fast it moves after that.

Your profile is current

It's what we read first. Occupations, seniority and locations matter more than a long history.

Two examples you can talk through

Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.

A number in mind

What you're on now and what would make you move. We negotiate better when we know both.

Your notice period

Employers plan around it, and it's the question that stalls offers most often.

Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.