Field Service Technician

Posted 5 days ago

spectrumvoipSacramento (CA)

Telecommunications Equipment Installers and Repairers, Except Line Installers Electrical Contractors and Other Wiring Installation Contractors

SENIORITY

Senior

SALARY

$70,000 - $85,000 per year

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About the role

Field Service Technician Sacramento, CA | Full-Time | Field-Based | $70,000 – $85,000 per year Why This RoleIf you like being the person who shows up, solves the problem, and leaves a customer's office running better than you found it, this role is for you. As a Field Service Technician in the Sacramento area, you'll be the face of SpectrumVoIP at customer sites. One day you're running and terminating cable, the next you're standing up a phone system, configuring a firewall, or mounting cameras, then walking the customer through everything before you head out. You'll own your installs from start to finish, work independently with real autonomy, and be a critical part of an installation team that customers count on. About Spectrum VoIPFounded in 2007, SpectrumVoIP has grown into the largest Texas-based cloud-hosted VoIP provider in the US. We stand apart by offering Unlimited Features at a simple flat-rate price, on one of the most feature-rich platforms available. We're privately owned, growing, and serious about a culture of excellence that celebrates diversity, innovative thinking, and consistently exceeding client expectations.

What You'll Do:

Install and configure VoIP hardware, including phones, analog gateways, paging systems, and door phones
Run, terminate, and test structured Ethernet cabling
Install or reconfigure routers, firewalls, and network peripherals
Install camera systems
Troubleshoot networked office equipment such as printers, scanners, DVRs, and cameras
Train new customers on their products and services so they're confident from day one
Document your work clearly, including any outstanding items, so nothing falls through the cracks
Manage equipment inventory using our inventory management software
Keep your company vehicle clean and well-maintained, and follow all safety guidelines and company policies
What You Bring 3+ years of experience as a field service technician serving commercial customers
High school diploma or equivalent
Solid understanding of TCP/IP networking and network configuration
Experience with ISP circuits and modems (Cable, DSL, T1, FiOS, etc.)Structured cabling experience: running CAT5e, terminating to jacks and patch panels, crimping ends, and testing and troubleshooting cable runs
Experience working with analog POTS services on 66 and 110 blocks
Ability to follow detailed installation documentation
Strong communication skills and a professional, customer-first presence
Organized, self-sufficient, and comfortable working with little or no supervision
Valid driver's license with a clean driving record and no moving violations

Bonus Points:

Technical training or a related degree
Experience with Mikrotik and Cisco routing and switching equipment
Certifications such as CCNA, Network+, A+, or BICSIRequirementsWhat The Job Involves
Daily travel to customer sites, with some overnight and weekend travel
Climbing ladders up to 12 feet, pulling and routing cable, and lifting or moving equipment weighing 10 to 50 pounds
Working outdoors and adapting to changing site conditions
Identifying color-coded wiring and cable pairs
Obtaining a security license for camera system installations, if required

Pay And Benefits

Salary: $70,000 – $85,000 per year, based on experience and skills

Health: Medical, dental, and vision eligible after 30 days, including 100% employer-paid employee-only HDHP coverage plus an HSA contribution

Retirement: 401(k) with company match

Time off: Flexible PTO, paid holidays, paid sick leave, and paid parental leave Growth: Paid training and access to our learning management system More: Company vehicle, Employee Assistance Program, additional ancillary benefit plans, and an employee referral program Ready To Apply? If you take pride in clean installs and happy customers, we want to hear from you. Apply today and join a team that's growing. SpectrumVoIP is an equal opportunity employer and considers all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the California Fair Chance Act.

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