Customer Advocacy Manager

Posted today

virtual vocationsDenver (CO)

Marketing ManagersOther Social Advocacy Organizations

SENIORITY

Senior

About the role

To elevate the voice of customers across the cybersecurity landscape, the full-time remote Customer Advocacy Manager will build, manage, and scale a global customer advocacy program while transforming customer success into compelling storytelling that drives pipeline growth and strengthens brand credibility. Key responsibilities Manage day-to-day operations of the global customer advocacy program, including strategy, coordination, and execution Align with product business line leaders on overall customer story themes and focus areas Conduct customer interviews and collaborate with product marketing to translate customer stories into various marketing assets Required qualifications Bachelor's degree in Business, Marketing, or a related field, or equivalent work experience 5-8 years of experience in customer marketing, advocacy, or reference programs, preferably in cybersecurity Strong written and verbal communication skills to create high-impact marketing assets Proven ability to build rapport and collaborate with internal stakeholders and customers Experience using Salesforce and reference tracking tools

Before you apply

Applying takes about a minute. These four things decide how fast it moves after that.

Your profile is current

It's what we read first. Occupations, seniority and locations matter more than a long history.

Two examples you can talk through

Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.

A number in mind

What you're on now and what would make you move. We negotiate better when we know both.

Your notice period

Employers plan around it, and it's the question that stalls offers most often.

Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.