Guest Experience Concierge
highgateLas Vegas (NV)
About the role
Highgate Hotels in Whitney, NV is seeking a Guest Experience Ambassador to deliver exceptional guest service while supporting Front Office operations.
You will handle check-ins/outs, upsell Marriott Bonvoy, manage room inventory, and coordinate with Housekeeping and Engineering to ensure smooth arrivals and departures.
The role requires strong communication, multi-tasking, and a commitment to brand standards, with flexibility to work evenings, weekends, and holidays.
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
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