Call Center Team Lead

Posted today

aeg visionDallas (TX)

First-Line Supervisors of Office and Administrative Support WorkersTelemarketing Bureaus and Other Contact Centers

SENIORITY

Senior

About the role

AEG Vision in Dallas, Texas seeks a Call Center Lead to provide direction, supervision, and performance appraisal for call center staff. The role includes scheduling Lasik consults, recalling overdue and current patients, and managing related communications. The position requires HIPAA compliance, excellent verbal and written communication, and strong multi-tasking abilities to coordinate daily operations and cross-department tasks across all locations.

Before you apply

Applying takes about a minute. These four things decide how fast it moves after that.

Your profile is current

It's what we read first. Occupations, seniority and locations matter more than a long history.

Two examples you can talk through

Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.

A number in mind

What you're on now and what would make you move. We negotiate better when we know both.

Your notice period

Employers plan around it, and it's the question that stalls offers most often.

Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.