Senior Manager, Industrial Engineering
$145,000 - $175,000
ApplySenior Manager, Industrial Engineering
Posted 18 days ago
SENIORITY
Manager
SALARY
$145,000 - $175,000
About the role
- Develop and own engineered labor standards and staffing models across CLEAR's physical experiences, including Verifier, Greeter, eGate, Concierge, TSA PreCheck, Enrollment, Sports, and new programs, serving as the operations source of truth for labor and headcount inputs
- Define physical operating requirements and sizing standards across lane configurations, verification and enrollment experiences, hardware placement, and queue management; lead checkpoint design for new and existing airport locations
- Lead demand forecasting and capacity planning across CLEAR experiences, modeling throughput, staffing requirements, operating hours, and operational impact for new programs, launches, surge periods, and events
- Drive operational efficiency through time studies, process analysis, and labor optimization, identifying and developing opportunities to improve productivity, capacity, and the Member experience across the network
- Partner cross-functionally with Operations, Finance, Workforce Management, and airport and airline stakeholders to translate quantitative analysis into operating decisions, facility requirements, and scalable Industrial Engineering standards
- How you'll measure success: Accuracy and effectiveness of engineered labor standards, staffing models, and capacity forecasts
- Improved labor efficiency and throughput while maintaining a consistently excellent Member experience
- Successful operational design and capacity planning for new locations, programs, and experience launches
- Measurable efficiency gains generated through process improvement and labor optimization initiatives
- What you're great at:6-8+ years of experience in industrial engineering, operations research, workforce planning, or a related analytical function
- Bachelor's degree in Industrial Engineering, Operations Research, or related field
- Experience in a physical operations environment (transportation, retail, hospitality, aviation, or similar)
- Excellent quantitative skills — proficiency in capacity modeling, time studies, and labor standard development
- Proficiency in data analysis tools (Excel, SQL, Python, or similar); experience building forecasting models preferred
- Ability to translate technical analysis into clear, actionable operational recommendations for non-technical stakeholders
- Experience with Lean methodology and process improvement frameworks
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
More like this
