Environmental Laboratory Customer Service Specialist

Posted yesterday

nebraska governmentLincoln (NE)

Environmental Science and Protection Technicians, Including Health Testing Laboratories and Services

SENIORITY

Junior

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About the role

Environmental Laboratory Customer Service Specialist (Open) The Department of Health and Human Services is seeking a Laboratory Customer Service Specialist to work in our Nebraska Public Health Environmental Laboratory on a full-time basis.

Job Duties: As the Customer Service Specialist, you will:

Respond to customer requests and assemble and ship sample collection kits.
Conduct minor preliminary testing procedures (pH, acidification of samples), sample custody, and sample disposal.
Print sample requests, enter sample collection demographics, sort incoming samples, and deliver samples to appropriate work areas
Pick up and deliver mail.
The successful candidate must be detail-oriented, dependable, able to organize multiple projects and enjoy working independently.
We offer an excellent total compensation package including 13 paid holidays; vacation and sick leave; a State-matched retirement plan; and health, dental, vision, and life insurance options!
Requirements / Qualifications

Minimum Qualifications: Experience performing laboratory bench procedures in a chemical environmental, microbiological, or biological laboratory OR post-high school coursework/training in laboratory bench techniques, biology, microbiology, or other biological/life sciences.

Preferred Qualifications:

A high school diploma with at least 6 months experience in customer service, or working with the public.
A working knowledge of word processing, spreadsheets, and clerical skills.
Knowledge of environmental testing
Ability to lift containers weighing up to 50 lbs.
Other: Valid Driver's License Required
Knowledge, Skills, and Abilities:
Communicate effectively; interact with lab staff and the public
Understand and follow supervisory instructions and safety policies
Work with limited supervision
Compose correspondence using correct grammar, punctuation, and spelling
Relay knowledge gained to co-workers to recognize and solve problems
Act in a professional manner at all times when representing the laboratory
Lift up 50lb containers.

Benefits: We offer a comprehensive package of pay, benefits, paid time off, retirement and professional development opportunities to help you get the most out of your career and life. Your paycheck is just part of your total compensation. Check out all that the State of Nebraska has to offer! Benefit eligibility may vary by position, agency and employment status. For more information on benefits, please visit: https://statejobs.nebraska.gov/index.html#benefitsEqual Opportunity Statement The State of Nebraska values our teammates as well as a supportive environment that strives to promote diversity, inclusion, and belonging. We recruit, hire, train, and promote in all job classifications and at all levels without regard to race, color, religion, sex, age, national origin, disability, marital status or genetics.

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