Manager F5 & Application Delivery Operations
kforceEnglewood (NJ)
Manager F5 & Application Delivery Operations
Posted 3 days ago
kforceEnglewood (NJ)
SENIORITY
Manager
About the role
Description:
Kforce has a client that is seeking a Manager, F5 and Application Delivery Operations in Greenwood, CO.
Overview:
The client is looking for a Manager, F5 and Application Delivery Operations to lead the team responsible for the availability, performance, and security of enterprise application delivery and web application firewall (WAF) platforms. This individual will oversee a team of onshore engineers and offshore managed-services partners, ensuring consistent, SLA-driven service delivery while driving modernization across traditional F5 BIG-IP environments toward automated, software-defined, and SaaS-based architectures. This role combines technical leadership, people management, and operational ownership. The ideal candidate brings a strong background in enterprise network infrastructure and F5 technologies, along with experience managing technical teams, vendor relationships, incident response, and continuous improvement initiatives.
Key Responsibilities:
- Own the end-to-end operational health and delivery of the enterprise F5 environment, ensuring availability, performance, and incident-response SLAs are consistently met* Lead, develop, and retain a high-performing team of F5 engineers through hiring, mentorship, performance management, and career development* Oversee onshore engineering resources and offshore managed-services partners to ensure consistent service delivery and accountability* Establish and maintain operational standards, including runbooks, standard operating procedures, change governance, escalation processes, and incident management practices* Serve as the senior escalation point for critical P1/P2 incidents, coordinating internal engineering teams, vendors, and managed-services partners through resolution* Partner with IT leadership to develop technology roadmaps, capacity plans, budgets, and modernization strategies for the F5 platform
Requirements:
- Bachelor's degree in Computer Science, Computer Engineering, Information Technology, or a related technical field* 8+ years of experience within medium-to-large enterprise network or infrastructure environments* 2+ years of direct people-management or technical team leadership experience* Prior hands-on engineering experience with F5 BIG-IP technologies strongly preferred* Proven experience managing technical teams across onshore and offshore or managed-services delivery models Strong working knowledge of F5 BIG-IP technologies, including:* Local Traffic Manager (LTM)* DNS/Global Traffic Manager (GTM)* Web Application Firewall (WAF/ASM)* SSL offloading and application delivery* Disaster recovery and business continuity* Experience overseeing SLA-driven operations, incident management, problem management, and change governance within an enterprise environment* Familiarity with ITIL-aligned processes and Service Now or similar IT service management platforms* Experience managing vendor relationships and third-party managed-services providers Technical Skills & Preferred Experience:* Familiarity with F5 Distributed Cloud and SaaS-delivered WAF solutions* Understanding of AWS cloud networking and hybrid infrastructure environments* Exposure to Zscaler (ZIA/ZPA) and Palo Alto security technologies* Knowledge of infrastructure automation tools and scripting, including Python, Ansible, and Git* Experience leveraging AI and machine-learning insights for infrastructure monitoring, performance optimization, and predictive operations* Ability to provide technical direction, evaluate architecture and design decisions, and lead incident response without needing to serve as the primary hands-on engineer Job Type ContractCompensation60 - $79
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