Guest Services Lead - 24/7 Shelter Operations

Posted today

guest houseSouth Milwaukee (WI)

SENIORITY

Mid

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About the role

Guest House of Milwaukee, Inc. seeks a Guest Services Lead to provide hands-on leadership across our 24/7 shelter operations, coaching staff and ensuring trauma-informed service. You will partner with the Director of Guest Services to reinforce expectations, coordinate staffing, and elevate guest outcomes through consistent communication, documentation, and crisis support. This role is a great step in leadership while staying connected to day-to-day work serving guests, with opportunities to

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