Customer Service & Dispatch Coordinator

Posted 14 days ago

guild garage groupPearl City (HI)

Customer Service Representatives Other Building Equipment Contractors

SENIORITY

Junior

SALARY

$21/hour

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About the role

Customer Service & Dispatch Coordinator Raynor Overhead Doors & Gates – Pearl City, HI$21/hour + Full Benefits + 401(k) Match Monday–Friday | 6:30 AM – 3:00 PM Pearl City, Oahu Looking for a stable career with a local company that values teamwork, growth, and work-life balance? Raynor Overhead Doors & Gates is seeking a Customer Service & Dispatch Coordinator to help support our field technicians and deliver exceptional service to customers across Oahu. This is more than a typical customer service role — you'll be the communication hub between customers, technicians, and operations, helping keep jobs organized, on schedule, and running smoothly. Why people love this role: Consistent weekday schedule — no nights or weekends Full medical, dental, and vision benefits 401(k) with company match Paid holidays & PTOFriendly local team culture Career growth opportunities Hands-on training provided

What you'll do:

Coordinate technician schedules and appointments
Answer customer calls and provide updates
Support dispatching and daily operations
Keep service records accurate and organized
Help create smooth, positive customer experiences

What we're looking for:

Strong communication and organizational skills
Ability to multitask and stay calm under pressure
Positive attitude and team-first mindset
Customer service, scheduling, or dispatch experience preferred

Experience in home services is helpful but not required — we'll train the right person. Ideal candidates are dependable, organized, and enjoy helping both customers and teammates succeed. Guild Garage Group is an Equal Opportunity Employer AA/EOE/M/F/V/D. In compliance with the Americans with Disabilities Act, Raynor Overhead Doors and Gates may provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. All candidates are required to undergo pre-employment Background and Drug Screenings, as well as a Motor Vehicle Record Check.*This posting provides details on potential commissioned compensation ranges and possibilities. These amounts are not guaranteed and should in no way be construed as a salary offer.

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