Admin Assistant- Front Desk

Posted 5 days ago

connexus hubWashington (DC)

Secretaries and Administrative Assistants, Except Legal, Medical, and ExecutiveOffice Administrative Services

SENIORITY

Junior

About the role

Administrative AssistantConnexus Hub is a professional services firm that works with Government Agencies and Fortune 500 customers. We are looking for an Administrative Assistant with refined customer service and relationship management skills.Job type: W2 + benefits (medical, dental, vision, 401k, vacation, sick)Location: Department of Education, Washington, DC location Lyndon Baines Johnson building (LBJ)Duties:Manage visitors entering the building lobby while operating procedures for visitors. The visitor's service desk must be covered for 12 hours each day, 6:00am- 6:00pm.Administer daily logs of visitors to include full name, date, who they are visiting.Provide a monthly log of users assisted, types of services provided, and feedback about the assessed quality of customer services provided.Coordinate visitation and meeting inquiries between the visitor, and other staff members.Requirements:2+ years working in a customer-service oriented roleAbility to effectively communicate both in writing and verbally.Be flexible and able to quickly adapt to the dynamic and evolving operating environment.Fully understand quality expectations and be continuous improvement oriented.Be a team player and be willing to take ownership for the quality of services and work products delivered to ED/FSA.Be proficient in the use of the Microsoft (MS) Office Suite (Word, PowerPoint, Excel and Outlook) software and other applications applicable to assigned support service area being worked in.If necessary, be able to multi-task, yet be attentive to details.Able to exercise independent technical and professional judgment in the area working.Attentive to detailsExperience working with personnel security, badging, fingerprints highly preferred.

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