Access Coordinator
alexander youth networkGreensboro (NC)
About the role
Access Coordinator Hybrid Greensboro, NCOverviewPosition Type Full Time Education Level High School Category Administrative
Description:
Join Our Team as an Access Coordinator Are you passionate about making a positive impact on the lives of children? Do you thrive in a supportive and inclusive work environment? If so, we want you to be part of our team. The Relatives is passionate about helping children overcome their challenges. Our teams are committed to creating an environment that empowers every individual to thrive and make a difference. We offer career development opportunities, mentorship and coaching, and pathways for advancement. Our teammates enjoy amazing benefits including tuition reimbursement, tuition assistance, 401K, paid time off, and a comprehensive health plan that prioritizes your well-being.
What You'll Do:
Is the primary point of contact for client referrals; collects information as part of pre-screening and data collection. Ensures appropriate customers are quickly engaged in assessment process; manages walk-ins. Answers the intake telephone line, provides general information about AYN services, and ensures clients are promptly connected to the assessment process. Collects and follows up on required admission criteria, enters demographic and financial information into the ECHO system, sets up client charts prior to admission, and completes PCPs.
Qualifications:
EDUCATION and/or EXPERIENCEBachelor's degree; Human Services preferred. 1 year of experience in a front-desk position or call center; must have Qualified Mental Health Professional (QP) status.
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
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