Host / Cashier

Casino Dining Staff Provides the customers with delightful dining experience from the initial reception until the final good-bye in accordance with the Casino's high standards of guest service. Required to be knowledgeable of all Info Genesis/ACSC POS transactions under high volume of tendering. Works in a casino floor environment which is smoke filled or a restaurant environment Always be NICE to fellow staff and players; find every opportunity to offer a friendly smile, wave and greeting. Reports to work on time, as scheduled, and in uniform; maintains a positive and cooperative attitude Follows department and casino policies and procedures Responsible for initial cordial reception to the customers upon arrival and the prompt courteous escort to a dining table; distributes menus and/or explains food items, such as specials or menu items Assists in answering telephones and making reservations according to departmental standards Participates as a team member with staff in producing a smoothly and efficiently run operation that meets the highest standards of Customer Services Responsible for seating guests according to established rotation procedures Has knowledge of all food and beverage health codes, and makes safety first priority; ensures that all areas are kept clean and free of any potential hazards Handles substantial quantities of cash with accuracy Responsible for receiving payment, making change and presenting a receipt to customers in a prompt and courteous manner in a fast paced environment Responsible for adhering to established cash control policies and procedures of the Casino and Barona Gaming Commission Must be proficient in closing procedures for all Club Barona player comps, manager comps, points, room charge, group charge; Master folio charges and any and all tendering processes associated with the Casino and the F&B Operation Completes all work duties in an efficient and proper manner on a daily basis Answers any customer questions and/or complaints and directs concerns to appropriate management Knowledgeable of menu selection, promotions and pricing related to each meal period. Minimum 18 years old Knowledge of health and sanitation standards Oral and written communication and computer skills Ability to work in a fast-paced environment, follow oral or written instructions, lift a minimum of 25 pounds, sit, stand or walk continuously for 8 hours or longer Current Food Handler's Education Certificate 3 months customer service experience preferred