Technical Support Engineer

Posted today

zixiPhoenix (AZ)

Computer User Support SpecialistsComputer Systems Design Services

SENIORITY

Entry

About the role

Zixi on the West Coast is seeking a Junior Technical Support Engineer to join our team. This entry-level role is ideal for someone early in their career who wants to learn, solve problems, and build a career in technical support within a fast-moving media technology company. You will provide first-response troubleshooting, build client relationships, and grow into Level 2 support with mentoring, contributing to monitoring and incident response as you develop technical skills.

Before you apply

Applying takes about a minute. These four things decide how fast it moves after that.

Your profile is current

It's what we read first. Occupations, seniority and locations matter more than a long history.

Two examples you can talk through

Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.

A number in mind

What you're on now and what would make you move. We negotiate better when we know both.

Your notice period

Employers plan around it, and it's the question that stalls offers most often.

Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.