Technical Support Lead — Elevate Customer Experience

Posted yesterday

rice lake weighing systemsRice Lake (WI)

First-Line Supervisors of Office and Administrative Support Workers Computer Systems Design Services

SENIORITY

Mid

About the role

Rice Lake Weighing Systems in Wisconsin is seeking a Technical Support Supervisor to lead a team of technically skilled professionals who are passionate about solving problems and delivering exceptional customer experiences. You will own the customer support experience for your department, develop people, implement training, improve processes, and collaborate with other teams to ensure timely, knowledgeable, and high-quality service.

Before you apply

Applying takes about a minute. These four things decide how fast it moves after that.

Your profile is current

It's what we read first. Occupations, seniority and locations matter more than a long history.

Two examples you can talk through

Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.

A number in mind

What you're on now and what would make you move. We negotiate better when we know both.

Your notice period

Employers plan around it, and it's the question that stalls offers most often.

Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.