Front Desk Receptionist
nan mckay associatesMiami Springs (FL)
About the role
Front Desk Receptionist
Position:
Front Desk Receptionist Supervisor: Customer Service Supervisor Status: Non-Exempt
Summary:
The position duties include a wide range of activities related to providing clerical support to operational and administrative areas. Supervision Received And Exercised: Operates under the direct general supervision of a Supervisor; the Front Desk Receptionist exercises no supervision over other employees.
Essential Duties And Responsibilities:
- The below statements are intended to describe the general nature and scope of work being performed by this position. This is not a complete listing of all responsibilities, duties and/or skills required. Other duties may be assigned.
- Ensure documents are accurately filed
- Open, sort and route incoming mail; Prepare outgoing mail
- Perform variety of administrative and clerical support
- Answer telephone, screen and direct calls
- Operate office machines including scanners, copiers and fax machines
- Assist operational teams with administrative needs
- Assist clients and customers at the front desk
- May perform daily opening and closing procedures of the front lobby.
- Perform data entry into SharePoint, and PHA business system
- Provide excellent customer service to participants, landlords, co-workers, clients and vendors
- Obtain certification in Housing Choice Voucher Basics within 120 days of employment
- Ensure regular attendance and punctuality
- Perform other duties as assigned
Desired Qualifications:
High School Diploma; Education equivalent to a two-year degree from a regionally accredited institution in Public Administration, Social Science or a closely related field preferred; Alternatively, a minimum of two years of progressively responsible work experience for a public agency, or related work in the social service or community service. Must be able to communicate effectively both orally and in writing; and possess strong computer and organizational skills required to prioritize tasks and demands and consistently to deliver work product on time.
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