Customer Service and Sales Representative
Posted 8 days ago
rustman agencySeattle (WA)
Customer Service RepresentativesTelemarketing Bureaus and Other Contact Centers
SENIORITY
Junior
About the role
Customer Service And Sales RepresentativeWe are seeking a motivated and personable Customer Service and Sales Representative to join our growing team. In this role, you will support and guide clients through product education, personalized solutions, and consistent service. You'll be a key part of the customer journey, helping people make informed decisions while building long-term relationships.This position is ideal for someone who is proactive, people-focused, and comfortable working in a fast-paced environment where every conversation matters.ResponsibilitiesCommunicate with customers via phone, email, and chat with professionalism and careUnderstand client needs and recommend appropriate product or service solutionsEducate clients on offerings and identify opportunities to upsell when appropriateManage follow-ups and build strong, long-term customer relationshipsUse CRM tools to track interactions, organize tasks, and maintain accurate recordsWork collaboratively with your team to share ideas and improve service strategiesQualificationsExperience in customer service, sales, or a client-facing role is helpful but not requiredStrong verbal and written communication skillsAbility to manage multiple interactions with clarity and professionalismComfortable learning new tools and using CRM systemsSelf-motivated, organized, and adaptableReliable internet connection and a quiet workspace if working remotelyWhat We OfferFlexible work schedule and remote opportunitiesComprehensive training and ongoing mentorshipSupportive team environment with a strong culture of collaborationGrowth opportunities based on performanceRecognition, incentives, and a role that makes a real differenceIf you are ready to turn conversations into impact and build a career where your voice matters, we encourage you to apply today.
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
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Two examples you can talk through
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A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
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