Digital Merchandising Specialist
Digital Merchandising Specialist
Posted 13 days ago
SENIORITY
Senior
About the role
- Digital Merchandising·
- Execute ecommerce merchandising strategies that improve product discovery, customer experience, conversion, and revenue.·
- Review and optimize categories, collections, product rankings, filters, and navigation.·
- Create and curate collections based on seasonality, inventory, promotions, customer demand, and business priorities.·
- Analyze onsite search behavior and improve search results, synonyms, product relevance, and zero-result terms.·
- Support promotional campaigns by merchandising featured products, collections, landing pages, and related onsite experiences.·
- Review product, vendor, category, and promotional performance and turn findings into actionable recommendations.·
- Conduct regular website audits to identify opportunities related to product presentation, navigation, content, and customer experience.·
- Monitor competitor websites and e-commerce trends to identify relevant merchandising opportunities.·
- Support testing and optimization initiatives and document results and recommended next steps.·
- Build recurring merchandising reports, scorecards, calendars, and review processes.·
- 2+ years of experience in ecommerce, digital merchandising, site merchandising, ecommerce operations, category management, or a related field.· Understanding of how customers search for, compare, and purchase products online.· Strong hands-on experience using Shopify or another e-commerce platform.· Hands-on experience working in a Product Information Management (PIM) system or similar product data management platform.· Strong analytical, organizational, and problem-solving skills.· High attention to detail when working with product information and customer-facing content.· Ability to balance recurring responsibilities with strategic projects.· Ability to identify opportunities, recommend solutions, and follow work through to completion.· Strong written and verbal communication skills.· Comfortable learning and working across multiple systems.· Proactive, curious, and focused on continuous improvement.
- Experience merchandising categories, collections, landing pages, or onsite search results.· Familiarity with ecommerce analytics and KPIs such as revenue, conversion rate, average order value, traffic, and product performance.· Experience with onsite search, product recommendation, personalization, inventory, or feed management tools.· Strong Microsoft Excel or Google Sheets skills. (ex. Pivot Tables, Vlookup, etc.)· Experience in sporting goods, apparel, footwear, team sports, or another product-driven retail environment.
- Success in this role will not be measured solely by the number of products listed.
- A successful Digital Merchandising Specialist will:·
- Maintain assigned vendors and product responsibilities accurately and consistently.·
- Ensure new products reach the website within expected timelines.·
- Spend the majority of their time on proactive merchandising, analysis, and optimization.·
- Establish consistent review processes for categories, collections, search terms, and customer experiences.·
- Identify opportunities before they become urgent issues.·
- Improve how customers discover and engage with products.·
- Use data to support clear and actionable merchandising recommendations.·
- Help reduce recurring operational issues through stronger processes and root-cause thinking.·
- Contribute to measurable improvements in customer experience, conversion, and ecommerce performance.
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
