Salesforce Marketing Cloud (SFMC) Business Analyst – Data Platform
Salesforce Marketing Cloud (SFMC) Business Analyst – Data Platform
Posted 2 days ago
SENIORITY
Lead
About the role
- Gather, document, and refine business, functional, and data requirements
- Translate business needs into user stories, process flows, acceptance criteria, detailed requirement documentation and test scenarios and strategy
- Partner with Patient Services business partners, Commercial BTS, analytics, operations, and technical teams to support platform enhancements
- Support data analysis related to patient engagement, enrollment, communication, and campaign performance
- Help improve workflow efficiency, and business process consistency
- Support testing, defect resolution, and validation of delivered solutions (Support testing activities including requirements traceability, QA/UAT planning, and defect triage.)Preferred Experience
- Strong Experience as a Business Analyst supporting SFMC data platform, CRM, or marketing technology solutions
- Solid Experience with Salesforce Marketing Cloud
- Familiarity with patient services, consumer engagement, enrollment, or campaign operations
- Strong skills in requirements gathering, process analysis, documentation, testing, and stakeholder management
- Ability to work across business and technical teams in a fast-paced environment
- Analytical and problem-solving skills with the ability to interpret business processes and data needs
- Strong written and verbal communication skills
- Must have Capabilities for Candidates
- Detail orientation
- Clear and complete requirements gathering and documentation
- Strong business and technical SDLC, SFMC platform knowledge
- Thanks & Regards
- Venkatesh Kundurthi
- Recruitment Manager || ASCII Group, LLC
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
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